I purchased my a/c through them in Oct 2016. Just two weeks ago, we had a leak from our hot water heaters in our garage. Even though, we had no intention in replacing our hot water heaters (2), when we had a leak one late evening in our garage, not knowing what to do – we had automatically called Kelly’s and got in touch with the owner who helped my husband mitigate the leak and how to repair it. From a horrifying experience to a positive experience and it wouldn’t have ended that way if Kelly’s didn’t give us the time of day. One week after that incident, my husband and I decided to call around to get pricing for tankless hot water heaters because I was nervous the repair would not hold up for very long. Many phone calls to many other companies, but when I finally decided to call Kelly’s at the end they were the most reasonable and on top of that -they are super trustworthy. Think about our previous experience with the hot water leak. Within the next week, we had them out here removing our two old hot water heaters and replacing it with a nice tankless hot water heater and couldn’t have been any happier. Very pleasant experience and I know I can always count on Kelly’s!! I would recommend them over any other company if I was asked…. My husband and I always know we can count on them and they sell excellent quality products! AAA+ rating